The product

Zayos

Zayos is commission free online ordering for independent restaurants. Diners order on the restaurant's own branded site, so no marketplace takes a cut. The restaurant keeps 100% of food revenue and 100% of tips. Diners pay a flat $0.99 service fee. The restaurant never does.

By Abdallah Alyousef, founder and CEO of Zay Revenue Group LLC, Fort Lauderdale, Florida.

Get the free report Go to zay-os.com

Does my kitchen need another tablet?

No. Orders route through Otter onto the tablet already taking the delivery apps. One screen on the line, the way it is today.

Orders from the restaurant's own site and from DoorDash, Uber Eats and Grubhub all arrive on one kitchen tablet. YOUR OWN SITE No commission THE APPS DoorDash, Uber Eats, Grubhub One tablet The one already on your line Routed through Otter. No second screen.

Who pays the service fee?

The diner. A flat 99 cents on pickup and delivery, $0 dine in, 10% on catering. Zayos never takes a percentage of the ticket.

A flat 99 cent service fee on pickup and delivery, zero dine in, 10 percent on catering, paid by the diner. DINER PAID SERVICE FEE $0.99 Flat. Pickup and delivery. Dine in $0 Catering 10% Restaurant pays Nothing

How much does Zayos cost a restaurant?

Per location, per month. No setup fee. Month to month.

Operator

$399

Direct ordering on your own site, injected into your POS.

Operator + Tablet

$499

Adds the kitchen tablet and pulls the delivery apps into one feed.

Concierge

$599

White glove, up to five virtual brands out of one kitchen.

Is anyone actually ordering on it?

Yes. These are paid orders on the restaurants' own sites, not demos.

272

Paid orders, Farooj Abo Alabed

117

Paid orders, Syrian Shawarma

90

Paid orders, Melt N Dip

And more. Farooj Abo Alabed keeps $48k+ a year in commissions that used to leave the restaurant.

Questions

The ones owners ask first.

How much does Zayos cost a restaurant?

Zayos is $399, $499 or $599 per location per month. Operator is $399 and puts direct ordering on your own site with your POS. Operator plus Tablet is $499 and adds the kitchen tablet plus the delivery apps in one feed. Concierge is $599 and covers up to five virtual brands out of one kitchen. No setup fee, month to month.

Who pays the service fee?

The diner does, and it is a flat $0.99 on pickup and on delivery. Dine in is $0 and catering is 10%. The restaurant never pays the service fee and Zayos never takes a percentage of the ticket.

Does my kitchen need another tablet?

No. Orders route through Otter onto the same kitchen tablet already taking DoorDash, Uber Eats and Grubhub. The line sees one screen, the way it does today.

How much do delivery apps actually take?

Marketplace commission is 15 to 30% at the door. The blended real cost lands at 25 to 35% once delivery, marketing and card processing fees stack on top of the base commission.

Who built Zayos?

Abdallah Alyousef, founder and CEO of Zay Revenue Group LLC in Fort Lauderdale, Florida. He spent three years working alongside local restaurants before building it.

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